Terms and Conditions
Overview
Welcome to Pawmore. These Terms and Conditions ("Terms") apply when you visit, use, or purchase from our website and online store (the "Services"). "Pawmore", "we", "us", and "our" refer to Pawmore.
By using the Services, you agree to these Terms and our Privacy Policy. If you do not agree, please do not use the Services.
Orders and payments
When you place an order, you are making an offer to purchase. Pawmore may accept or decline an order at its discretion. Your order is accepted when we confirm acceptance and process payment.
Please review your order carefully before submitting it. We may be unable to change or cancel an order after it has been accepted.
You agree to provide current, complete, and accurate purchase, payment, billing, shipping, and account information. You confirm that you are authorised to use the payment method provided and that purchases are for your own personal or household use, not for commercial resale or export.
Products, prices, and availability
We work to display product descriptions, images, prices, discounts, and availability accurately. Product colours or appearance may vary depending on your device and screen settings.
Prices, discounts, promotions, product details, and availability may change without notice. Unless stated otherwise, prices do not include taxes, shipping, handling, customs, or import charges.
Shipping and delivery
Shipping costs and estimated delivery times are shown at checkout. Delivery estimates are not guaranteed and may be affected by carriers, customs, or events outside our control.
Shipping & Returns policy
Returns, exchanges, refunds, damaged items, and cooling-off rights are handled under our Shipping & Returns policy.
Accounts
You are responsible for keeping your account details and login credentials secure. You are responsible for all activity under your account.
Intellectual property
The Services, including text, images, graphics, branding, product reviews, video, audio, design, and layout, are owned by Pawmore, its affiliates, or licensors and are protected by applicable intellectual property laws.
You may use the Services for personal, non-commercial purposes only. You must not copy, reproduce, distribute, modify, publish, display, transmit, or exploit any part of the Services without our prior written consent.
Third-party services and links
The Services may include tools, apps, payment services, links, or functionality provided by third parties, including Shopify. We are not responsible for third-party websites, services, content, policies, or practices. If you access third-party services, you do so at your own risk.
Privacy
Our collection, use, and disclosure of personal information is described in our Privacy Policy. Because the Services are powered by Shopify, certain personal information may also be processed by Shopify as described in that policy.
Errors and updates
There may occasionally be typographical errors, inaccuracies, or omissions on the Services, including product descriptions, pricing, promotions, shipping charges, transit times, or availability. We may correct errors, update information, or cancel orders if information is inaccurate, including after an order has been submitted.
Prohibited uses
You may use the Services only for lawful purposes. You must not use the Services to violate laws, infringe intellectual property rights, transmit harmful code, collect personal information without permission, send spam, mislead others, interfere with security features, scrape or extract data without permission, or otherwise restrict or harm the Services or other users.
Disclaimer of warranties
Except as expressly stated by Pawmore, the Services and products offered through the Services are provided "as is" and "as available" to the fullest extent permitted by law. We do not guarantee that the Services will be uninterrupted, secure, error-free, or that products will meet every expectation.
Limitation of liability
To the fullest extent permitted by law, Pawmore and its partners, directors, officers, employees, affiliates, agents, contractors, service providers, and licensors will not be liable for indirect, incidental, punitive, special, or consequential damages arising from your use of the Services or products purchased through the Services.
Indemnification
You agree to indemnify and hold harmless Pawmore, Shopify, and our affiliates, partners, officers, directors, employees, agents, contractors, licensors, and service providers from claims arising from your breach of these Terms, your violation of law, your violation of third-party rights, or your use of the Services.
Governing law
These Terms and any separate agreements whereby we provide you Services are governed by applicable law.
Changes to these Terms
We may update these Terms from time to time by posting changes on this page. Your continued use of the Services after changes are posted means you accept the updated Terms.
Contact
Questions about these Terms should be sent to support@pawmore.co.